Terms and Conditions

Version 2026-11 · These terms apply to every member of AuctionHub ("the platform"). By creating an account you accept them.

1. What AuctionHub is

AuctionHub is an online marketplace on which private individuals ("sellers") offer their own items to other individuals ("buyers") through rising-bid auctions, descending-price (Dutch) auctions, fixed prices and offers.

The platform is an intermediary only. AuctionHub provides the technical venue — the listings, the bidding and offer engine, the deal room and the rating system — and nothing more. The platform:

• is not a party to any auction, sale, offer or agreement concluded between members; every contract of sale is made directly between the seller and the buyer;
• does not own, hold, inspect, value, insure, ship or deliver any item;
• does not endorse, recommend or guarantee any listing, item, price, seller or buyer, and does not promote individual sellers; listings shown in feeds, in the newsletter or in e-mails sent at a member's request are selected automatically or at the member's choice and are presented for information only, not as a recommendation by the platform;
• does not act as agent, auctioneer, broker, dealer or representative of either party and takes no active part in the negotiation, promotion or performance of any sale;
• does not collect or hold payments between members; payment and delivery are agreed and carried out by the members themselves in the deal room.

2. Your account

You must be at least 18 years old and provide accurate information. You are responsible for everything done with your account and for keeping your password private. An administrator may verify accounts before bidding, buying or selling is enabled, and may suspend accounts that break these terms.

3. Listings

Sellers must describe items truthfully and completely, own the items they list (or be entitled to sell them), and list only items that are legal to sell. Sellers choose the sale format, prices, reserve, duration and delivery options. Once the first bid or sale has been made, the descriptive fields of a listing are locked.

4. Bids, purchases and offers are binding

A bid, a Buy Now purchase, the acceptance of a Dutch price and an accepted offer are binding commitments to buy at that price. A seller's acceptance of an offer and the end of an auction with the reserve met are binding commitments to sell. Bids may be retracted only within the limits shown on the listing.

5. Completing a sale

After a sale the platform opens a private deal room for the buyer and the seller to agree on payment and delivery. The parties settle the sale between themselves. If no agreement is reached within the period shown in the deal room, the seller may cancel the sale, record a rating, and offer the item to the next bidder. The platform does not mediate, guarantee or enforce performance of either party.

6. Ratings

After a deal each party may rate the other once. Ratings and cancellation records are shown on public profiles and must be truthful. The platform may remove ratings that are abusive or unrelated to a deal.

7. Fees and plans

Buying, bidding and making offers are free of charge and the platform takes no commission on sales. Sellers use a plan (Free, Basic or Pro) that limits how many listings they may create per calendar month; the allowances and the prices of the paid plans are shown on the Pricing page before you choose one. A paid plan is paid in advance for the chosen number of months (a 12-month plan at the reduced yearly amount shown), is switched on when the payment is confirmed and ends automatically; promotional periods such as an early-bird offer end on the date shown to the member and carry no obligation; plan payments are not refunded for unused time unless the law requires it. Listings already running are not affected by a change of plan.

8. Communications, newsletter, invitations and sharing

The platform sends service e-mails needed to run your account (for example the activation link and password resets). Questions about your account go to Bidalley <[email protected]>. The newsletter is optional and can be switched on or off at any time under Account › Profile. When you invite a friend or share a listing by e-mail, you confirm that you have the recipient's consent to receive that message; the platform sends it on your behalf and does not add the recipient's address to any list. Invitations and shares are available to verified members and are limited in number per day.

9. Privacy

The platform stores the data needed to run your account and your deals (profile, listings, bids, offers, messages, ratings, the time zone you chose or that your browser reported, and technical logs). Your contact details are shown to a counterpart only if you allow it in your privacy settings. Data is not sold to third parties.

10. Liability

Because the platform is not a party to any sale, it is not liable for the existence, quality, safety, legality or delivery of items, for the truth of listings or ratings, for a member's ability to pay or to deliver, or for any loss arising from a deal between members. The platform is provided as is; it may be unavailable from time to time and listings may be affected by technical problems, for which the platform is not liable beyond what the law requires.

11. Changes and termination

The platform may change these terms. The version you accepted is recorded with your account; changes are announced on the platform with the date from which they apply, and continuing to use the platform after that date means you accept them. To close your account, write to Bidalley <[email protected]> once your open deals are completed.

12. Governing law

These terms are governed by the law of the country in which the platform operator is established; disputes are heard by the competent courts of that country, without prejudice to mandatory consumer protection rules.

This text is a draft for review by a lawyer before the platform goes live. Operator details, fees and the governing jurisdiction must be completed.